CHALLENGE
To accelerate the launch of a major new system, our client decided to rapidly expand their salesforce. However, the current sales onboarding training program did not provide training on the new system. Furthermore, the older eLearning modules were no longer compatible with the current LMS. The timeline was intense. Classes started in 60 days for new hires coming onboard in the next few weeks.
IMS SOLUTION
The new Global Sales Curriculum was a comprehensive, 18-week program consisting of:
- Prework
- eLearning
- Classroom
- Field activities
- Manager reviews
- Certification
To meet the aggressive timeline, IMS divided into two teams. One focused on creating, curating, and editing classroom content and one focused on eLearning. The IMS team, consisting of instructional designers, content developers, and eLearning specialists, delivered prework and classroom content on time for the first cohort of new hires.