Sales Software Training & eLearning

CHALLENGE
To be more competitive, our client decided to implement a cloud-based product configuration and pricing system on a global basis. The biggest challenge was replacing several legacy systems and training sales, contracts, and pricing teams. Each area used home-grown processes and spreadsheets, which complicated the system implementation and training. 

IMS SOLUTION
IMS collaborated with our client’s training team to create a program design consisting of:

  • eLearning prework modules
  • 2-Day classroom sessions
  • Train-the-trainer sessions

Since the software was highly customized, no system documentation existed. With our experience in software, IMS was able to create the content and system documentation required.

“We were challenged with implementing new software on a very aggressive schedule for a global sales organization. Furthermore, the software was evolving as we designed and built training. I was amazed how IMS stayed on schedule with the countless changes. The sales training received great reviews in my surveys. IMS was always cool under pressure. I am glad IMS was on our team!”

Solutionists at Your Service.

Ready for a marketing plan with real-world strategy behind it? Something you can sell up through the company with confidence? A detailed roadmap to get you where you want to go?

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